About shopping and shipping

About shopping and shipping

You can buy our products with shipping and personal pick-up.

Personal pick-up:

Once you have successfully placed your order, we will let you know withing 1-3 working days by e-mail when you can get your order. You can do this on Wednesday and Friday between 9 am and 4 am or by appointment on Mondays, Tuesdays and Thursdays. (No personal pick-up is possible on weekends!) As our pick-up point is not a showroom, there is no on-site product selection, you can only view and purchase the product you have ordered (put in the cart).

You can also pay at personal pick-up by barion (safe online payment by credit card) or direct bank transfer after placing your order. In this case, we will notify you of receipt of the product only after the payment has been received. The invoice will be issued upon receipt of the product. If you have chosen to pay on the spot, you can only pay cash at out pick-up point.

Shipping:

Our partner in delivery service is the Express One Hungary Kft. The delivery time is 2-6 working days, our partner will deliver the order within 24 hours from the receipt of the parcel. (In some cases, this time may be extended.) Once the order has been delivered to the courier, Express One will send you a notification e-mail informing you of the intention to deliver the next day, but only a longer timeframe of 4 hours is given. On that day, you can still change the delivery date and address by clicking on the link in the e-mail. If you do not wish to make any changes, you will also receive an e-mail the next day with a narrower 2-hour time interval when the courier will attempt delivery. In the event of an unsuccessful delivery, the courier will try again the next working day, but if this is not successful, the product will be returned to us.

The shipping cost for orders below HUF 30.000 is HUF 2.690 for domestic (Hungary) orders, above HUF 30.000 the shipping is free of charge. For deliveries abroad, the delivery costs and the free delivery limit will vary from country to country.

If you choose shipping, you have the option to pay by barion (safe online payment by credit card), direct bank transfer or cash on delivery. For direct bank transfer, we will deliver the product(s) to the courier after we have received the exact amount. You will find the bank details at the bottom of the confirmation e-mail. In case of cash on delivery, you can also pay at the courier with a credit card and cash.